Shipping & FAQ'S

We know shopping online can be uncomfortable sometimes but we want you to know our goal is earn your trust over and over again by offering the highest quality designed products and best shipping options possible while provideing the very highest level of customer service complete with order confirmation emails and tracking information to follow your order every step of the way.

 

Standard Shipping Rates Are Based On Cart Totals As Follows:

$0.00-$24.99 = 6.50 (1-6 Business Days After Fulfillment)

$24.99 - $49.99 = $12.00 (1-5 Business Days After Fulfillment)

$50.00 or More = FREE SHIPPING (1-5 Business Days After Fulfillment)

 

Domestic Standard Shipping Rates are calculated based on your pre-tax total

*Optional expedited shipping calculates during checkout. 

 

How long will it take to receive my order?

From the time your order is placed to the date when you receive it, there are two processes to consider since each of our products are custom made to order.

Fulfillment + Shipping = Delivery (4 to 15 Days)

Domestic Orders:

  • Fulfillment: Standard fulfillment time is 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (posters, coasters, and mugs etc.) products.

    • Once your order has been created, fulfilled, and left the building you will receive a shipment confirmation via email including tracking information and the option to sign up for Text Notifications.
    • *Note Some products ship from separate locations (tracking numbers will be provided for each package) 
        • Standard Shipping: All orders are processed using standard shipping but we offer several shipping options to choose from which can accelerate your delivery time - they can range from within 1-8 business days depending on the courier and level of service you select.
        • We provide Standard Free Shipping & Handling on any domestic order that is $50.00 or More

        International Orders

        • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–4 days.
        • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days.
        • Items sourced internationally may be shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.
        • All products that are sourced internationally and shipped using e-packets are indicated in product descriptions (Expect 15-30 days)

        • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–4 days.
        • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days.

          Returns and Exchanges

          What if I order the wrong size?

          If you receive your order and are not satisfied with your purchase for any reason please contact us within 7 days so that we can have an opportunity to make it right.

          • Items are created once your order is placed therefore, You may ONLY exchange an item if it is the wrong size at a 50% discount for the replacement items within 30 days of receipt.  (Please refer to sizing charts or email us if you have any specific questions before placing your order)
          • Email: CustomerService@Forbes.Design
          • Shipping & handling is non-refundable for returns.

            Payment Methods?

            • We gladly accept Google Pay, Paypal, Amazon Pay, Visa, MasterCard, American Express, and Discover via our secure online store.

            Do I need a PayPal account to purchase from this store?

            • No, you are not required to have a PayPal account to purchase from our store. Although if you already have a PayPal account you may use it.

            How secure is this store?

            • This store uses Google Pay, PayPal and Stripe for payments and automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available)